Privacy Policy

Your 18anime Privacy Our Responsibility

This Privacy Policy explains in detail how your personal information is collected, stored, used, and protected. Please read it carefully before using our platform.

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Last Updated: 1 January 2026
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18anime respects your privacy. We believe transparency is the best policy.

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Our Commitment to Your Privacy

Here's a quick overview of how 18anime keeps your information safe

Encrypted Data Storage

All your personal data is stored on servers secured with 256-bit SSL encryption. No unauthorised party can gain access to this information.

Your Data Is Never Sold

18anime never sells your personal information to third parties. Your privacy is our highest priority and a core part of our business values.

KYC Protection

KYC documents collected for identity verification are stored with the highest level of security and accessed only when legally required.

Secure Transactions

All your financial transaction data is transmitted through fully encrypted channels. Payment information is never stored on standard servers.

Your Control

You have the full right to view, correct, or delete your data at any time. You can exercise these rights by contacting us whenever you wish.

Cookie Transparency

We are fully transparent about which cookies we use and why. You have the option to disable any non-essential cookies at any time.

1

Introduction

18anime (https://18anime.bet) is a trusted online gaming platform in Bangladesh. Our Privacy Policy describes how we collect, use, store, and protect your personal information. By registering for or using our platform, you are deemed to have accepted this Privacy Policy.

We believe privacy is a fundamental right. That is why protecting your data is a top priority in everything we build. This policy is aligned with international data protection standards and GDPR principles.

Important

This Privacy Policy may be updated at any time. The revised date will be reflected on this page, and you will be notified by email of any significant changes.

This document has been prepared in Bengali to ensure easy understanding for users in Bangladesh. Our Terms & Conditionsapplies equally, and we recommend reading both documents together.

2

What Information We Collect

18anime collects the following types of information for various purposes. We only collect data that is strictly necessary to deliver our services:

Data Type Example Why We Collect It
Identity Information Full name, date of birth, nationality Account Registration & KYC
Contact Information Email address, mobile number, physical address Account Management & Support
Financial Information Payment methods, transaction history Deposit & Withdrawal Process
Identity Document NID, Passport, Driving License Age & Identity Verification (KYC)
Technical Information IP Address, Browser & Device Information Security & Fraud Prevention
Gaming Information Betting history, game activity Service Improvement & Responsible Gaming

We may collect information directly from you (via registration, forms, and transactions), automatically (through cookies and log files), and from third-party verification services. 18animeon Registration All information you provide during this process is stored with the highest level of security.

3

How We Use Your Information

Collected Information 18anime for the following purposes only. We never use your information beyond what is stated here:

  • Account Management: To create, verify, and secure your account.
  • Service Delivery: To support gaming, betting, lottery, and other platform features.
  • Financial Transactions: To process deposits, withdrawals, and bonuses.
  • Customer Support: To resolve your issues and answer your questions promptly.
  • Security & Fraud Prevention: To detect and prevent suspicious activity.
  • Legal Compliance: To comply with applicable laws and regulatory obligations.
  • Promotions & Bonuses: Personalised offers & Latest Promotions to send (with your consent).
  • Responsible Gaming: To monitor gaming behaviour and identify potential problem gambling risks.
Marketing Communications

We only send marketing emails or SMS when you have given your consent — either at registration or afterwards. You can opt out of marketing communications at any time through your account settings.

4

Information Sharing & Disclosure

18anime never sells your personal information to third parties. However, limited data may be shared in specific circumstances:

  • Payment Processors: Only the information necessary to process transactions is shared with providers such as bKash, Nagad, Rocket, and similar services.
  • KYC Verification: Licensed third-party providers may be used for identity verification purposes.
  • Law Enforcement Agencies: Information may be disclosed in compliance with a court order or a valid legal request.
  • Gaming Regulatory Authority: Relevant information may be shared with regulatory authorities as required to maintain our license.
  • Anti-Money Laundering (AML): To assist the relevant authorities in the prevention of financial crime.

All third-party partners are contractually required to uphold our strict privacy standards, and separate data processing agreements are in place with each of them. Our Financial Transactions Full details of our payment partners are available on the page.

5

Cookie Policy

18anime The website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser. We use the following types of cookies:

  • Essential Cookies: Essential for login sessions and security. These cannot be disabled.
  • Functional Cookies: Used to remember your preferences (language, layout).
  • Analytics Cookies: Used to understand how users interact with the platform.
  • Security cookies: Used to detect fraud and unauthorised access.
Cookie Controls

You can block or delete cookies through your browser settings. However, disabling essential cookies may affect certain platform features. Turning off analytics and marketing cookies will not impact your core gaming experience.

6

Data Retention Period

How long we retain your data depends on the type of information and applicable legal requirements:

Data Type Retention Period
Account Information 5 years after account closure
Financial Transaction Records Minimum 7 years (as required by law)
KYC Documents 5 years after account closure
Gaming & Betting History For the duration of active account + 3 years
Support Contact 2 Years
Log Files & Technical Data 90 Days

Once the retention period expires, data is securely deleted or anonymised. Certain information may need to be retained beyond the standard period due to legal obligations.

7

Your Privacy Rights

18animeAs a user of, you have the following rights over your personal information:

Right of Access

You have the right to know what information we hold about you and to receive a copy of it.

Right to Rectification

You have the right to correct any inaccurate or incomplete information. Simply contact our support team and it will be updated promptly.

Right to Erasure

You may request the deletion of your data beyond what is required by legal obligations.

Right to Object

You may object to marketing communications or specific types of data processing.

Right to Portability

You have the right to receive your data in a structured, machine-readable format.

Right to Restrict Processing

In certain circumstances, you may request that the processing of your data be restricted.

To exercise any of these rights support@18anime.bet. We will respond to your request within 30 business days.

8

Security Measures

18anime Industry-leading security technologies are used to protect your information. Our security measures include:

  • SSL/TLS Encryption: All data transmissions are secured with 256-bit SSL encryption.
  • Two-Factor Authentication (2FA): An additional layer of security is applied when logging into your account.
  • Firewall Protection: Advanced firewall systems are in place to prevent unauthorised access.
  • 24/7 Security Monitoring: Our security team monitors systems around the clock.
  • Penetration Testing: Our systems are regularly audited by independent third-party security experts.
  • Data Backup: Regular secure backups are maintained to prevent data loss.
  • Access Control: Only authorized personnel have access to the information they need.
Your Responsibilities

Keep your account password confidential and never share it with anyone. If you notice any suspicious activity, please contact us immediately at support@18anime.bet. Please be cautious when logging in over public Wi-Fi networks.

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Children's Privacy

18anime is an 18+ platform. We do not collect personal information from anyone under the age of 18. If we become aware that a minor's data has been collected inadvertently, it will be deleted immediately and the associated account will be closed.

If a parent or guardian suspects their child has registered on our platform, please contact us immediately at support@18anime.bet. We will act promptly. Responsible Gaming page to learn more about how we protect minors.

10

Changes to the Privacy Policy

18anime At any time, this Privacy Policy Reserves the right to update this policy. In the event of changes:

  • The "Last Updated" date on this page will reflect any changes made.
  • For significant changes, advance notice will be sent to your registered email address.
  • Continued use of the platform after any changes have been made will be considered acceptance of the updated policy.
  • Our support team can provide an archived copy of any previous policy upon request.

Visit this page regularly to view the most up-to-date privacy policy. If you have any questions or concerns, please don't hesitate to contact us.

11

Contact Us

This Privacy Policy If you have any questions or complaints about this policy, or wish to exercise your privacy rights, please reach out to us through the following:

Response Time
Within 48 hours
Support
24/7 Live Chat

Frequently Asked Questions

Frequently Asked Questions About Our Privacy Policy

No, 18anime never sells your personal information to third parties. We only share limited data with partners necessary for service delivery, and all such partners are bound by strict confidentiality agreements.

Your data is protected with 256-bit SSL encryption. We also employ two-factor authentication, 24/7 security monitoring, and regular penetration testing. Our systems comply with international security standards.

Yes, you may request deletion of your data beyond what is legally required. However, financial transaction records must be retained for a specified period under applicable law. To submit a deletion request, email us at support@18anime.bet.

KYC documents (NID, passport, etc.) are stored on encrypted, secure servers. Access is restricted to authorised personnel only. Following account closure, records are retained for up to 5 years as required by law, after which they are securely deleted.

You can opt out of marketing communications by clicking the "Unsubscribe" link at the bottom of any marketing email, or by adjusting your notification preferences in your account settings. Please note that essential account-related emails will continue to be sent regardless.

Yes. In the event of a data security breach, we will notify affected users by email within the timeframe required by law and take all necessary steps. Our Incident Response Team is on standby at all times.
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Start Playing Safely Today!

Your information is completely safe with 18anime. Read our Privacy Policy, register today, and enjoy gaming on a platform you can trust.

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